This month was our final meeting at the Frick Art & Historical Center this year. Thank you once again to Linda and the Frick staff for hosting us! Join us next month for Bagels & Bytes on a Boat, located on the RiverQuest boat Explorer near the Carnegie Science Center!
Here are the meeting notes for May:
For the Reading List
- The New New Thing by Mike Lewis
- What is the shelf-life of a social media channel?
- As long as the company is making money, will probably stick around.
- Look at what teens are using to see what’s up-and-coming
Zero Day Vulnerability
- Discussion about which orgs have applied the IE patch to date.
- Most are communicating instructions to staff via email.
- Also need to deal with the Windows XP security patch, which we suspect many orgs are still using, including government entities.
- Can probably keep using XP machines if stay unconnected from the Internet.
- Several people reported having good experiences with upgrading older PCs from XP to 7.
Hosted Raiser’s Edge
- Costs extra for this version, but is nice to have Blackbaud worry about data backups, security, etc.
- It is good to have a redundant Internet connection (multiple ISPs), particularly if using a lot of apps in the cloud.
Phone Service/ISP Providers
- AEC Group
- Consolidated Communications
- Related: phone/ISP service brokers: Opticom Consulting and Connectel
If you could tell your board anything about technology at nonprofit, what would you say?
- Even though technology isn’t splashy (doesn’t get your org’s name in the paper), it’s still important and it needs to be funded, even if it’s not causing problems.
- Need to make the investment in infrastructure.
- Tech touches every piece of what every staff member is doing – it’s critical.
- You can’t assume it’s working well just because it appears to be working.
- Tech isn’t like a utility – you can’t flip a switch and it magically works.
- Technology evolves. An org has to stay on top of it, keep evolving with it and investing in it.
- The board shouldn’t micromanage the tech function.
- The board should/could look at technology investing as part of its legacy to the org.
- Board members can be champions for technology – advocating for it.
- Techies push the wave, need to be the board thinking about tech.
- Organizations should have a technology committee.
- Have to find balance between budget oversight and over-scrutiny.
- Reporting tech-related outcomes to the board at least once per year might be beneficial.
- Sometimes tech staff sees something that could be done with existing tech, but needs backup / tech plan / support from the E.D. and board.
- Tech should be given a seat at the table, not be housed under the CFO or finance department.
- An organization can have the grandest program ideas in the world but still need tech infrastructure to make anything work.
- An org can never sit still with technology – it evolves too quickly. Orgs constantly have to be scanning and looking ahead.
- Best to chip away a little each year at tech needs and projects, rather than let them pile up and overwhelm the org and its budget.
- Never assume that your org is “done” with tech.
- IT has to be allowed to take risks in order to move the organization forward. Failures can sometimes happen and boards can be risk-averse, but risk is part and parcel of IT otherwise stagnation can result.
- An org should never do tech for its own sake. Always look at the business needs first.