Bagels & Bytes Meeting Notes – March 2018

About the Meetup

We had a great March meetup at Grow Pittsburgh, with so many topics covered. Thank you to Rebekah and the Grow Pittsburgh staff for hosting us!

Following are the notes and resources mentioned during the meetup.

Windows 10

  • About 50% using Windows 10
  • Is 2013/2016 Office working fine on 10?
  • Office 365 runs on it too
  • Can make it look like Windows 7 if desired

Assorted Communications and Collaboration tools

  • Zoom
    • For vitual meetings and webinars
    • Doesn’t act up as much as tools like Skype, particularly when you get more than 10 people in the virtual meeting room
  • Workspace
    • Free for NPOs
    • Like Facebook for the workplace
    • Features:
      • Protected files
      • Video archiving
      • Chat
      • Only email in same domain can be added to network
      • Easier to use than Sharepoint
  • Slack
    • Similar to Workspace (above)
    • Widely used in corporate America

Moving to the Cloud

  • Want to move servers, print drivers, active directory
  • How will access VPN?
  • Krissy DeShetler wrote a post for the NTEN blog on moving to the cloud
  • Can move server to cloud & desktops if desired
  • Heavily reliant on Internet – need good connection
  • Can have multiple servers
  • Streaming video is challenging
  • VPN – looks the same when work at home, office, wherever
  • Can configure to mirror your current environment
  • Costs vary
  • JENLOR is one of a number of companies that provide this service, also NET Xperts
  • Less costly than on-premise most of the time
  • One location goes down, every other location stays up
  • Monthly fees vary, depending on space, # of users, support hours
  • Can still get TechSoup discounted licenses & have installed on VPN

Free Video and Photo Editing software

Resources to learn about the field (or for inexpensive hardware/software)

HRIS Systems

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Bagels & Bytes Meeting Notes – May 2017

Meeting attendees at the FrickAbout the May Meetup

We had a great meetup at the Frick Art & Historical Center on May 3! Many new faces and lots to discuss. A big “thank you” to Linda and the Frick staff for hosting us! Next month we will be at Computer Reach for our “Open Source Summer Fiesta” meetup, where we will have our usual meeting and spend some time receiving a demo of open source software and a tour of Computer Reach’s facility. Mark your calendar for June 7!

Here are the notes and resources from this meetup:

Salesforce

  • An attendee Googled their organization’s name recently, only to learn that their Force.com site was set up improperly and that their entire database was open for the world to access. Warned the rest of us that Force.com should not be set up as the main CRM tool for an organization and that when used along with core Salesforce, should still be made secure and be given 2 factor authentication.
  • If implementation goes poorly (as mentioned above), document, document, document. Also have cybersecurity insurance in place in case records are accidentally hacked or released and the organization faces a lawsuit.
  • See if old sites are on the Google Wayback Machine, which is like a cache for websites.
  • Local implementers of Salesforce include:

HTTPS/SSL Conversion

  • HTTPS protects data being transmitted to and from a website.
  • Having it in place can help to boost public perception and build trust.
  • Still need security to protect site from hacking attempts.
  • Let’s Encrypt tool is a free SSL option.
  • Need a dedicated IP with the host to do SSL.
  • Can be expensive to implement, depending on what you decide to use for SSL certificate. Hosts aren’t generally too helpful about support re: site conversions.
  • Dreamhost is a good host – very good at support and they offer Let’s Encrypt.

Upgrading Windows 7 to Windows 10

VoIP (Voice over Internet Protocol)

  • One channel for Internet and voice data (phone systems).
  • Vendors are selling phone services based off their own servers, but it’s better to have an in-house server.
  • Cisco is a VoIP phone vendors, as is Avaya. Avaya seems to be better for smaller organizations.
  • An in house server also has the advantage of being a capital expense (can be depreciated).
  • You still have to have a really good Internet connection for VoIP to work well.
  • connecTel is a local telecom broker – will assess your contracts for free and advise you on best configuration and how to save the most money in the process.
  • DQE Communications and Level 3 Communications are fiber-optic Internet providers.