Note from CL: I owe a huge thank you to the group for stepping up to self-manage the meetup in my absence! Extra, extra thanks to Rebekah Jenkins and the Grow Pgh staff, not only for hosting us, but for picking up the breakfast food too. I’m so grateful and touched by the aspect of “community” that we have in our group. You all rock!
Next month we will be having our meetup at the Frick Art & Historical Center in Point Breeze on Wednesday, 4/6. I hope to see you there!
Here are the notes and resources from the meeting (thanks Nicole and Heather!):
General Troubleshooting
- Discussed a BYOD problem Johna is having
- Discussed a Office 2013 issue with deleting a recurring appt that then dupes itself
Disposing of Old Equipment
- Computer Reach – recycling for anything but CRT monitors, they re-image them to Linux OS for redistributing to other orgs (small fee applies for wiping drives)
- DBAN program – for wiping drives
- YUMI – turn a flash drive into a Boot Device
- will check all partitions
Anti-virus Recommendations
- Best to have same AV software on all equipment for ease of maintenance to serve out updates
- No McAfee
- Norton (cloud based, good price through Techsoup)
- Symantec ($4/license, can clas with Spiceworks and other software)
- Avast (free AV)
- Avira (free AV)
- ClamWin (free, open source AV)
- ESET (good for Windows OS updates and AV)
- Webroot
- Malwarebytes
Internet in the Field
- phone tether vs hotspot vs tablet with data
- Tether to cell and reimburse?
- Mobile app – enter the info offline then synchronize?
- Voice dictation in Google Docs?
- Chromebook – can split between Gmail logins but need wifi
- Add as tether ($10 on Verizon)
- Firefox, other programs will tether outside the phone
Google Grants
- Who’s using?
- 501c3 orgs get $10K/month in adwords.
- Can show it as community support when applying for other support
Hacking
- Hacking example (Nicole sent video to Cindy)
- Social engineering hacking
- Kevin Mitnick – Ghost in the Wires book
- CA shooter issue was an Apple hacking, setting precedent for other phone breaks
- After 10 failed logins it will wipe – government wants to turn that feature off (Investigators don’t think this phone is full of info but want to set precedent)
Policy re: Encryption
- Should company sponsored cell phones have encryption?
- Formatting into partitions w/encryption
- Diskcrypter
Passwords
- Passwords issue with using Google Drive; could use a 2 factor ID with a code
- LastPass – password manager app
- Outlook has a 12 minute window between password change & mobile devices (Nicole sent a story of how that became an issue for one company)
Document Sharing in Real Time
- Google Drive vs secure intranet (Drive is real time, local server would have file locking occurring)
- Egnyte – cloud-based server with apps or in browser
- 2 people in the local file on a shared drive can corrupt the file
Encrypted Flash Drives
- Use an app or can buy some with encrypted options
- Some external drives are encrypted (some numeric and some biometric) of the hardware (not the software)
- Enclosure also that takes any laptop drive
Outsourcing IT
Moving Email to the Cloud
- Moving email to Google or Office 365 can cut IT costs $100K to $60K.
- Include data migration if you go Exchange to cloud
- Ask if you can migrate email yourself
Bagels & Bytes - Allegheny 