Bagels & Bytes Meeting Notes – April 2018

About the Meetup

We had our first of two meetups at the Frick Pittsburgh on April 4. We will be back at the Frick one more time on May 2. Thank you to Lynn, Linda and the Frick team for hosting us!

Following are the notes and resources discussed during the meetup.

Security Surveillance Cameras (vendors don’t say “security” but surveillance these days)

  • NEST – backs up to cloud, can see who’s at door instead of just having a buzzer
    • Also has smoke detectors and the like
  • Lorex – phone app so you can see all cameras
  • Axis Companion – integraIVMStes with phone system
  • Vector – company that does comprehensive security
  • SmartCam
  • Ccure – security company

Updating technology

  • What to do with technology is the last thing to receive attention (sometimes caused by older board members who don’t get it)
  • Sometimes scaring board and leadership by pointing out risk can work
  • Need to get people on the board who are technology advocates
  • Donated software and hardware isn’t usually “free”
  • NTEN technology staffing and investments survey – to see how much your org should be spending
  • Plan more than you think you need to
  • TechSoup – low cost software and hardware; have to watch for license expirations
  • Other free software for NPOs
  • Ask merchant account providers about nonprofit rates
  • Northland Public Library lends out Internet hotspots

Social Media Policy Template

  • Look online for templates
  • Hard to enforce – need to make sure legal looks at it before deploying
  • Policy for staff is good, but also want to consider other stakeholders, like volunteers, board members, etc.
  • Social media task force can possibly help

Social Tools/Channels Most Used by Younger Generations

Website Security

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Bagels & Bytes Meeting Notes – May 2017

Meeting attendees at the FrickAbout the May Meetup

We had a great meetup at the Frick Art & Historical Center on May 3! Many new faces and lots to discuss. A big “thank you” to Linda and the Frick staff for hosting us! Next month we will be at Computer Reach for our “Open Source Summer Fiesta” meetup, where we will have our usual meeting and spend some time receiving a demo of open source software and a tour of Computer Reach’s facility. Mark your calendar for June 7!

Here are the notes and resources from this meetup:

Salesforce

  • An attendee Googled their organization’s name recently, only to learn that their Force.com site was set up improperly and that their entire database was open for the world to access. Warned the rest of us that Force.com should not be set up as the main CRM tool for an organization and that when used along with core Salesforce, should still be made secure and be given 2 factor authentication.
  • If implementation goes poorly (as mentioned above), document, document, document. Also have cybersecurity insurance in place in case records are accidentally hacked or released and the organization faces a lawsuit.
  • See if old sites are on the Google Wayback Machine, which is like a cache for websites.
  • Local implementers of Salesforce include:

HTTPS/SSL Conversion

  • HTTPS protects data being transmitted to and from a website.
  • Having it in place can help to boost public perception and build trust.
  • Still need security to protect site from hacking attempts.
  • Let’s Encrypt tool is a free SSL option.
  • Need a dedicated IP with the host to do SSL.
  • Can be expensive to implement, depending on what you decide to use for SSL certificate. Hosts aren’t generally too helpful about support re: site conversions.
  • Dreamhost is a good host – very good at support and they offer Let’s Encrypt.

Upgrading Windows 7 to Windows 10

VoIP (Voice over Internet Protocol)

  • One channel for Internet and voice data (phone systems).
  • Vendors are selling phone services based off their own servers, but it’s better to have an in-house server.
  • Cisco is a VoIP phone vendors, as is Avaya. Avaya seems to be better for smaller organizations.
  • An in house server also has the advantage of being a capital expense (can be depreciated).
  • You still have to have a really good Internet connection for VoIP to work well.
  • connecTel is a local telecom broker – will assess your contracts for free and advise you on best configuration and how to save the most money in the process.
  • DQE Communications and Level 3 Communications are fiber-optic Internet providers.