Bagels & Bytes Meeting Notes – November 2016

Bagels & Bytes attendees sitting around a conference table discussing tech for nonprofits

We held our last regular meetup of 2016 at ACHIEVA in the South Side. Thank you to Nicole, Steve, Dave and the rest of their staff for hosting us!

Our next meetup will be the Bagels & Bytes Holiday Party at Dave & Buster’s on Friday, 12/9 from 1-4 pm. As in the past, we will have our regular meeting in the dining area (each person buys his or her own meal and Cindy will get some appetizers for all), have a “techie white elephant” gift exchange and then go play some games. A reminder email will be coming out within a week or so.

Here are the notes from November’s meetup:

Information Security

  • Backups are critical
  • There’s typically a time period of 120 days from the time something happens until the time it is discovered
  • Backups should not by attached or kept close to the main data server or source – need to store copies off-site
  • Have a social media policy to combat potential info security compromises in that area – nothing is truly private on social tools

Programs Related to Technology that Employ (or Engage as Volunteers) People with Disabilities & Veterans

  • Dave Tinker mentioned a program that ACHIEVA is doing in conjunction with CMU for their residents to perform microjobs online
  • Cycle Point (part of Source America and partners with Goodwill of SWPA) employs people with disabilities and veterans (located in DC)
  • Computer Reach particularly is interested in finding veterans to volunteer at their org

Salesforce Database Conversions (What to Expect)

  • All data gets put into spreadsheets and is then cleaned (usually by the organization not the vendor)
  • Lot of effort to go through an implementation like this, but well worth it in the long run
  • Best to keep the same vendor contact during the entire implementation process if possible
  • There is a learning curve involved but it’s great once everyone is trained and things are up and running properly
  • Cool plugin for Salesforce is Gridbuddy – it makes the database display data in spreadsheet format
  • There’s an annual conference called Dreamforce
  • Katie Gascoine shared a local Salesforce-related event called Dreamforce Comes to You (#DFC2U) that happened on Nov. 14 (sorry I didn’t post this in time!)

AFP National Philanthropy Day

Change Management

  • Example/question given was about an organization moving from paper forms being entered in database to direct entry of data (and the resistance being encountered by staff and volunteers)
  • Training is essential
  • Important to get buy-in from staff and volunteers, preferably before rolling out a change
  • Need support from management – they have to have your back and hold staff/volunteer accountable for making the necessary changes
  • Can also gamify or incentivize the change – figure out a way to make it fun

Other Items of Interest

Advertisements