Note from CL: I owe a huge thank you to the group for stepping up to self-manage the meetup in my absence! Extra, extra thanks to Rebekah Jenkins and the Grow Pgh staff, not only for hosting us, but for picking up the breakfast food too. I’m so grateful and touched by the aspect of “community” that we have in our group. You all rock!
Next month we will be having our meetup at the Frick Art & Historical Center in Point Breeze on Wednesday, 4/6. I hope to see you there!
Here are the notes and resources from the meeting (thanks Nicole and Heather!):
- Discussed a BYOD problem Johna is having
- Discussed a Office 2013 issue with deleting a recurring appt that then dupes itself
Disposing of Old Equipment
- Computer Reach – recycling for anything but CRT monitors, they re-image them to Linux OS for redistributing to other orgs (small fee applies for wiping drives)
- DBAN program – for wiping drives
- YUMI – turn a flash drive into a Boot Device
- will check all partitions
- Best to have same AV software on all equipment for ease of maintenance to serve out updates
- No McAfee
- Norton (cloud based, good price through Techsoup)
- Symantec ($4/license, can clas with Spiceworks and other software)
- Avast (free AV)
- Avira (free AV)
- ClamWin (free, open source AV)
- ESET (good for Windows OS updates and AV)
Internet in the Field
- phone tether vs hotspot vs tablet with data
- Tether to cell and reimburse?
- Mobile app – enter the info offline then synchronize?
- Voice dictation in Google Docs?
- Chromebook – can split between Gmail logins but need wifi
- Add as tether ($10 on Verizon)
- Firefox, other programs will tether outside the phone
Policy re: Encryption
- Should company sponsored cell phones have encryption?
- Formatting into partitions w/encryption
Document Sharing in Real Time
- Google Drive vs secure intranet (Drive is real time, local server would have file locking occurring)
- Egnyte – cloud-based server with apps or in browser
- 2 people in the local file on a shared drive can corrupt the file
Encrypted Flash Drives
- Use an app or can buy some with encrypted options
- Some external drives are encrypted (some numeric and some biometric) of the hardware (not the software)
- Enclosure also that takes any laptop drive
Moving Email to the Cloud
- Moving email to Google or Office 365 can cut IT costs $100K to $60K.
- Include data migration if you go Exchange to cloud
- Ask if you can migrate email yourself
This month we met again at the Children’s Museum of Pittsburgh. Once again, a big “thank you” to George, Luke and the CMP staff for hosting us and providing a lovely breakfast spread!
Our next meeting is Wednesday, April 1, 8:30-9 am at the Frick Art & Historical Center in the East End.
At the end of the meeting, we had a drawing for two prizes: a set of ear buds from Constant Contact and a Paypal card reader. (Cindy L. picked up these items as swag from the Nonprofit Technology Conference last week.) The winners were George Brzezinski and John Ingram.
Here are the meeting notes for this month:
- Local vendors who implement Office 365?
- Network monitoring
- Is your vendor providing a list of what is being monitored? Usage? Changes? Threats?
- Firewall/spam filtering
- SonicWall appliance
- Barracuda (have instant replacement program available)
- Remote Access issues
- The org in question is using MS remote desktop / terminal server
- Issue is they are getting kicked out of the remote client
- Possibly firewall blocking access?
- Look for patterns in outages
- Check permissions
- Internet service steady?
- Funding challenges foroperational support (including tech)
- Katherine Heart, local consultant, does grant writing for operating support
- Website hosting
- Website developers
- Event management tools
- Printer/copier vendors
- Windows 8
- No way to network unless purchased the Pro edition
- Win 8.1 better than 8.0
- Best way to find programs and features is the Search function (magnifying glass icon)
- Apple Watch – possibly a gadget to get people into the stores so they’ll buy other Apple products, like Macs and laptops
- Macbooks – sometimes hard to map print drivers, have to do a lot manually
- Office 2010 or 2013
- How to track licensing?
- Why still using this and not going to cloud version? (Cold feet, suspicious, etc.)
- Nonprofit starter pack – 10 users free
- NGO Connect – 2 users free
- Security for websites
- Johna Lingelbach from Allegheny Conference also sent a link post-meeting to the following newsletter that contains useful tech info: http://www.e-safetech.com/resources/newsletters-archive/
Bagels & Bytes attendees posing under the large Crane in the lobby of the Children’s Museum.
Thank you to all for attending Bagels & Bytes this month at the Children’s Museum of Pittsburgh! George and Mercy were, once again, our gracious hosts.
In April and May, we are at the Frick Art & Historical Center in the East End. By that time, we should see some spring blooming and enjoy the lovely grounds there!
Here are the meeting notes for this month.
- Dianne Buirge from North Hills Community Outreach announced an open IT position: IT Specialist. Please feel free to forward the job description to anyone who might be interested.
- Other good places to post IT job listings:
- User experience – good, once you get past the new “top layer” it is stable and functional.
- Vista scared a lot of people/vendors, so people still shy of upgrading.
- The desktop environment is similar to 7, except for the touchscreen features and “charms” menu.
- There are known compatibility issues with Terminal Server.
- Reminder that Windows XP support expires next month.
- Johna shared an informative email re: XP she recently received from NET Xperts:
- “Click on the link to see if your PC is running Windows XP. http://www.amirunningxp.com/
- For anyone who is not a computer techie, the announcement by Microsoft about discontinuing support for Windows XP may not mean much. However, from a HIPAA perspective, this is very important information because Section 164.308(a)(5)(ii)(B) of the HIPAA Security Rules includes an ‘addressable’ requirement of Protection from Malicious Software where covered entities need to implement “procedures for guarding against, detecting, and reporting malicious software”.
- Officially, after April 8, 2014, technical assistance for Windows XP will no longer be available. This means that there will be no more automatic updates protecting your PC and even though your computer will still work, the problem is that without these updates, it becomes more vulnerable to security risks and viruses.
- Even if you have encryption and anti-virus software on your Windows XP computer, it won’t help because the problem is related to the flaws in the operating system itself. Encryption protects communication to and from the computer, but not the computer itself. Anti-virus can help protect a computer, but that depends on what security flaws might be found in XP after Microsoft no longer supports it.
- Here’s what happens from the ‘hacker’ perspective. Microsoft releases an update (patch) for a supported operating system. Hackers review those patches and see if that same vulnerability exists in the old operating systems that are no longer supported. If so, then your old, faithful, reliable XP computer becomes a prime target no matter what encryption or anti-virus you have installed on it. If you have a security breach on that XP computer, you have not implemented appropriate safeguards to meet the HIPAA requirements.” ~ NET Xperts
Google Apps vs. Office 365
- Between the two programs, file conversion and sharing can be an issue.
- Moving to these clouds-based productivity apps requires a degree of change management, regardless of which you choose.
- Office 365 changing name of cloud storage from SkyDrive to OneDrive. Business subscriptions start at $5/month per user. Here’s the announcement from Microsoft.
- Outlook 2013 – no more Public Folders, everything is a Mailbox now.
- Mail merge feature in Google Docs has improved somewhat over time.
Responsive Web Design
Local IT Providers That Serve Nonprofits
- Cloud vs. local backups (see extensive notes from our last meeting).
- How to pay for? An in-house backup device can be labeled a capital expenditure and depreciated while cloud-based solutions fall under operating expenditures.
- General consensus wishing that funders and management understood that the world is slowly moving to the cloud and we’ll need to re-think how we fund our IT.
- There was a request for a “101” document. Here’s a video instead.